| Privacy Policy

Last update: October 17, 2024
Introduction
Welcome to zkPass, which you can find at ssi.id/zkpass. zkPass is a privacy-preserving protocol that allows users to prove that they have certain data without revealing the data itself. This is done using a cryptographic technique called zero-knowledge proof. “We” (hereinafter is a reference to zkPass) are committed to protecting your privacy. This Privacy Policy explains what kind of personal information we collect from visitors to our website (referred to as 'you') and how we use your information. This applies to our website ssi.id/zkpass and its services we offer. By visiting our website and continue using ssi.id/zkpass services, you accept the practices described in this Privacy Policy.
Information Collection and Use
At zkPass, when you use our contact forms and log in to our zkPass portal, we collect the personal information that you choose to provide. This includes details such as your name, email address, and any information about your use case. We gather this information only with your consent when you agree to continue using the services on zkPass and use it to assist you better. We implement appropriate physical, technological, and organizational security measures by the Personal Data Protection Law (UU PDP) to protect the information we collect. However, please be aware that the Internet and electronic storage methods are inherently not secure. Therefore, while we use acceptable means to protect the information we collect, we cannot guarantee its absolute security.

We utilize the contact information you provide primarily to respond to your inquiries. This includes using your details to reach out to you for the following purposes:
  1. Name: We collect your name to personalize your experience with our product.
  2. Email Address: We use your email for essential communication, such as sending product updates, responding to your queries, and providing support.
  3. Use Case Information: The details about the use case you provide help us understand your needs and expectations from our product, enabling us to enhance our services and tailor them to better suit your requirements.
We have a portal where your name and email address are used to identify users accessing our services. This information is crucial for providing you with a seamless and personalized experience.
Cookies Usage
We use essential cookies that are necessary for our website to function properly. These cookies ensure the basic operations of our site. By continuing to use our site, you agree to the use of these essential cookies.
How We Use Your Information
We collect personal information for important reasons:
  1. To deliver and keep up our services.
  2. To enhance and tailor your experience with our product.
  3. To talk with you, answer your questions, and update you about our service.
Data Retention Policy
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
  1. Retention Period: We will retain your personal data for a period of 30 calendar days after you delete your account from our services.
  2. Deletion of Data: Once the retention period has expired, we will securely delete your personal data, ensuring that it is no longer identifiable. Additionally, we reserve the right to delete accounts that have had no user interaction for a period of 3 years. User interaction includes, but is not limited to:
    a.  Logging into the zkPass Portal
    b.  Using the zkPass Portal while signed-in
    c.  Using an API Key from zkPass Portal for service access
  3. Review of Retention: We regularly review our data retention practices to ensure we are compliant with applicable laws and regulations.We regularly review our data retention practices to ensure we are compliant with applicable laws and regulations.
    Third Party Services
    We use third parties to provide and improve the zkPass services such as maintenance, database management, and web analytics companies. If these third parties receive non-public, personal information about you, they will be obligated not to disclose or use it for any purpose.
    Transfers or Assignment
    We may sell, transfer, or otherwise share some or all of our assets, including the information identified in this Privacy Policy, in connection with a merger, acquisition, reorganization, or sale of assets or in the event of bankruptcy. The party that will receive such merger, acquisition, reorganization, or sale of assets or in the event of bankruptcy, will also be subject to maintaining confidentiality based on this Privacy Policy.
    Your Information and Data When Using zkPass’s SaaS Services
    In our zkPass SaaS services, we prioritize your data privacy and security. We do not store any of your data. The information you provide is processed a single time and then immediately removed from our system. Additionally, we utilize a Trusted Execution Environment (TEE) for decrypting your data. This environment is specifically designed for secure processing, ensuring that we only generate proof without retaining or having access to your data. We will only disclose and transfer data for the purposes, intent, and scope of processing your personal data, and/or as permitted by applicable laws.
    Data Security
    We use ZKP (Zero-Knowledge Proof) technology to keep your data private and secure. This means we can't see or access the details of the data you give us, except for your name, email address, and information about your use case. We implement physical, technological, and organizational security measures by the Personal Data Protection Law (UU PDP) to protect your personal data from unauthorized access, alteration, and data breaches, such as applying secure encryption methods, authentication processes, and role-based access control (RBAC) system, ensuring that only authorized personnel can access your data based on their roles and responsibilities.
    Changes to This Policy
    We may change this Privacy Policy when necessary. We'll let you know about any changes by updating this page. This way, you'll always be aware of how we handle and safeguard your personal information. We will inform you of any significant changes through email or a notice on our website before the changes take effect. We also encourage you to periodically review this Privacy Policy to stay informed about how we manage personal data. By continuing to use zkPass you are deemed to agree to all changes, and amendments, to this Privacy Policy from time to time. If you do not agree with the updated Privacy Policy, you have the right to discontinue using our services in accordance with the procedures we have established.
    Contact Information
    For any inquiries or concerns regarding this Privacy Policy or our data handling practices, please reach out to us at contact@ssi.id.